Simplifying a payments flow

 

Catawiki connects passionate buyers with sellers of special objects in online auctions. Every week, Catawiki offers over 65,000 objects that are selected by a team of in-house experts. My UX writing responsibilities included payments, seller reporting and shipping.
 

Here is a payment flow I wrote, which simplifies the payment process for auction winners. My flow guides and reassures the winner with clear, concise and helpful copy.

 

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